Player trust is our most valuable asset. This document explains exactly how mahjong138 collect, use, store, and protect your personal information in accordance with industry best practices and Malaysian law.
Six core pillars that keep your personal data safe and respected at all times
All data transmitted between your device and mahjong138's servers is protected by 256-bit SSL encryption – the same standard used by Malaysia's major banks.
Mahjong138's privacy policy is fully drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are respected and upheld.
Mahjong138 has never and will never sell, rent, or commercialise players' personal data to third parties for marketing or any other purpose without consent.
We retain only the data strictly necessary for platform operations and legal compliance. Data that is no longer required is securely deleted in accordance with standard procedures.
We are fully transparent about what data we collect, why we need it, and how it is used. There is no hidden data collection or use beyond what has been disclosed.
Mahjong138 players have the right to access, correct, or request deletion of their personal data. You may also withdraw marketing consent at any time.
Important Note: This Privacy Policy describes our data collection and processing practices mahjong138 for all players in Malaysia. By registering or using our platform, you agree to this Privacy Policy. Please read it carefully – it protects your rights.
Mahjong138 understands that personal information is both sensitive and valuable. As an online casino platform operating in Malaysia, we are bound by the Personal Data Protection Act 2010 (PDPA) and are committed to ensuring that every piece of information you entrust to us is handled with care, security, and responsibility.
In today's digital world, data breaches and misuse of personal information are serious concerns. mahjong138 takes a proactive approach – not merely complying with the law, but genuinely safeguarding your privacy as a core value. Every system, every process, and every decision involving player data is considered through the lens of security and privacy first.
Mahjong138 only collects information necessary to deliver platform services, meet legal requirements, and ensure the best experience for every player. We do not collect data that is irrelevant or unnecessary.
| Data Category | Type of Information | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Age & identity verification (KYC) |
| Contact Details | Malaysian phone number, email address | OTP verification, account notifications |
| Financial Data | Bank account/e-wallet number, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, OS | Security & fraud prevention |
| Game Data | Betting history, games played, session duration | Responsible gaming records & support |
| Communication Data | Live chat records, support emails, complaints | Issue resolution & service improvement |
Passive Collection: Some data (such as IP address and device type) is collected automatically when you visit the mahjong138 platform. This data is used solely for security purposes and to optimise your experience.
Data collected by mahjong138 used exclusively for the following purposes. We do not use your data for any undisclosed purpose without first obtaining your consent.
Mahjong138 makes serious investments in security infrastructure to ensure your personal data is always protected. Our security systems are designed in multiple layers – if one layer is compromised, the next continues to safeguard your data.
While we take all reasonable security measures, no digital system is 100% risk-free. You are responsible for keeping your mahjong138 account password and login credentials secure.
Mahjong138 does not sell or rent your personal data to any third party. However, in certain limited circumstances, we may need to share information with trusted parties:
Our Commitment: In all data-sharing arrangements, mahjong138 ensures that recipients are bound by confidentiality and security obligations equivalent to or stricter than our own policy.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mahjong138's commitment to privacy, you have the following rights regarding your personal data:
To exercise any of the rights above, contact our privacy team by email at support@mahjong138.click or via live chat on the platform. We will process your request within 30 business days.
The mahjong138 platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to deliver a better experience for our players.
You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of parts of the platform. Essential cookies cannot be disabled as they are required for core login and security functions.
Mahjong138 is a platform for users aged 18 and above only. We do not knowingly collect any personal information from individuals under the age of 18. Should we discover that a minor's information has been collected inadvertently, we will promptly delete that information and close the associated account.
Parents or guardians who suspect a minor in their care has registered or used the mahjong138 platform are advised to contact us immediately at support@mahjong138.click. We will take prompt action to address the situation.
Mahjong138 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. Any material changes will be communicated via:
The date of the most recent update is always displayed at the top of this document. Continued use of the mahjong138 platform after any changes are published constitutes acceptance of the updated policy.
For any enquiries, requests, or complaints regarding this Privacy Policy and the handling of your personal data by mahjong138, please contact us via:
If you are dissatisfied with our response to your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) in accordance with the procedures set out under PDPA 2010.
Trust is the foundation of our relationship with our players. Every piece of information you share with mahjong138 is handled with the utmost responsibility. If you have any privacy concerns, our team is here to help 24/7.
Your privacy and data security are our top priority. Register with mahjong138 and enjoy a safe gaming experience with easy deposits via Touch 'n Go, DuitNow, or GrabPay.
Your data is protected by 256-bit SSL. Players must be 18+.